FAQ

Frequently ask questions.

Common Questions

Residential

Have questions about our cleaning services? We’ve answered some of the most common questions about our residential and commercial cleaning services, our process, and what you can expect when you choose Heavenly Shine Cleaning Services.

If you’re in Riverside and San Bernardino County-within the Inland Empire, CA area, absolutely.  

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

We price based on the square foot of the home. Put in the square footage and the price is shown instantly on the website.

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Get the cleaning that you deserve

Have questions about Heavenly Shine Cleaning Services? We’re here to help. Browse our frequently asked questions to learn more about our cleaning services, scheduling, service areas, and what you can expect when you choose our family-owned team.

Common Questions

Commercial

Have questions about our commercial cleaning services? We’re here to make the process simple. Explore answers to some of the most common questions about our services, scheduling, customized cleaning plans, and what you can expect from Heavenly Shine.

Heavenly Shine's Health-Based Cleaning System® removes the maximum amount of dirt and kills germs consistently and thoroughly at each cleaning to help create a cleaner, healthier and safer work environment. Our local cleaning technicians are trained and certified to use Heavenly Shine’s Let It Shine® Cleaning Process and protocols and are supported locally by a Heavenly Shine Support Center.

The price of commercial cleaning varies based on a number of factors, including the size of your facility, frequency of service, complexity of service and building layout. Additional On-Demand Cleaning Services and Preventative Maintenance Cleaning Services, such as carpet cleaning, hard floor care, window cleaning or disinfecting services, are offered at rates competitive in your market.

How long cleaning services take will depend on factors such as the type of services you’re receiving, the size of your facility, the complexity of service and the size of your Franchise Business Owner’s team. Everyday janitorial services will typically take less time than Preventative Maintenance Cleaning Services or a deep clean. A Disinfecting Service like contamination cleaning could take the longest, as it involves a meticulous process.